Associate Manager

Part Time

The successful individual will leverage their proficiency in Retail Management to:
- Foster a store environment that delivers renowned and authentic service to create a Modern Luxury customer experience
- Develop product knowledge skills and remain aware of current collections that are in-store and online
- Cascade and trains information to the broader team
- Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
- Support an environment of teamwork, trust, and collaboration with peers, customers, and supervisors
- Stay current with market competition, industry, fashion trends and customer shopping behaviors
- Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff
- Demonstrate strong business acumen; strategically forecasts, plans, and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
- Manage daily operational tasks according to Coach standards including selling and service
- Work with Store Manager to flex store business strategies and selling techniques to contribute to overall store and financial results
- Serve as a leader in the building when upper management is out of the business

The accomplished individual will possess:
- 1-3 years of previous management experience in a luxury retail service environment preferable
- Possess current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Proficient in MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
- Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
- Ability to communicate effectively with customers and team (both oral and written)
- Maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
- Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. Visit Coach at


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Business Hours

  • Monday: 10:00am - 9:00pm
  • Tuesday: 10:00am - 9:00pm
  • Wednesday: 10:00am - 9:00pm
  • Thursday: 10:00am - 9:00pm
  • Friday: 10:00am - 9:00pm
  • Saturday: 10:00am - 9:00pm
  • Sunday: 10:00am - 6:00pm

Holiday Hours

  • Family Day - Feb. 18, 2019: 10:00am - 6:00pm
  • Good Friday - April 19, 2019: 10:00am - 6:00pm
  • Easter Sunday - April 21, 2019: 10:00am - 6:00pm
  • Victoria Day - May 20, 2019: 10:00am - 6:00pm
  • Canada Day - July 1, 2019: 10:00am - 6:00pm