• Friday 06-18 Closed
  • Saturday 06-19 Closed
  • Sunday 06-20 Closed
  • Monday 06-21 Closed
  • Tuesday 06-22 Closed
  • Wednesday 06-23 Closed
  • Thursday 06-24 Closed

As of June 11, 2021, per Stage 1 of the Provincial Reopening Plan, stores with street facing entrances will be permitted to reopen. Access to essential services, curbside pick-up and take-out will be maintained, in accordance with governmental guidelines.  

Learn more

COVID-19: Policies and Procedures. Learn more.



Outlet Collection at Niagara is committed to providing an exceptional shopping experience for our customers. Our friendly and knowledgeable Guest Services staff are available for your assistance. Open during regular centre hours, the Guest Services kiosk is located at the North end of the property (near Marshalls) in the Guest Services/Tim Hortons Building. You may also contact them at (905) 687-6777.


Bring your pup along while you shop!

Outlet Collection at Niagara is proud to be a pet friendly mall and welcome dogs into our centre.

The entire common area of the mall is dog friendly, but it is up to the discretion of the store manager to allow them into their stores. Please comply with all individual store's policies. A sticker is displayed on the storefront of all dog friendly retailers. We would like to kindly remind our guests to not leave pets unattended in your vehicle!

  • See a list of dog friendly retailers here.
  • For more information, please see our pet policy

More Services

A first aid kit is available at the kiosk for our guests.

Complimentary wheelchair, walker and stroller rental available on a first-come, first-served basis. Photo Identification required.

Lost or found an item during your visit? Be sure to contact our Guest Services Kiosk.
Found items are kept for a minimum period of 30 days. Unclaimed items are donated wherever possible to suitable charitable partners

Bank Machines*

  • 2 ATMs - 1 located in the Eatery and 1 located in the washroom corridor between Samsonite and Geox.

*ATMs accept UnionPay cards

  • Mall Information
  • Outlet Collection at Niagara Gift Cards
  • Tourism Information
  • Complimentary Wheelchair, Walker & Stroller Rental (amenity temporarily unavailable)
  • Lost & Found
  • First Aid
  • Bottle Warming (amenity temporarily unavailable)
  • Photocopy & Fax* (amenity temporarily unavailable)
  • Free Wifi – Simply connect to OC Niagara during your visit.
  • Discounted car rental – Save today on your next car rental. See details here
  • DeliverEase - Parcel Shipping* (amenity temporarily unavailable)
    *Fees apply.

  • Complimentary bottle warming, and stroller rental at the Guest Services kiosk (amenity temporarily unavailable)
  • 2 family washrooms (located near Marshalls & inside The Eatery)
  • Nursing room located in the ladies washroom in The Eatery

Our security team is onsite 24 hours a day, providing: Exterior Mobile Patrol, Customer Vehicle Assistance, Crime Prevention and Intervention, and Emergency Medical Assistance. Contact Security through our Guest Services kiosk, directly at 905-246-5216 or by email at [email protected]