WE’RE HERE TO HELP!
Services available at Guest Services Kiosk
- Mall Information
- Outlet Collection at Niagara Gift Cards
- Tourism Information
- Complimentary Wheelchair, Walker & Stroller Rental
- Lost & Found
- First Aid
- Bottle Warming
- Photocopy & Fax*
- DeliverEase - Parcel Shipping*
- Free Wifi – Simply connect to OC Niagara during your visit.
Wheelchairs, Walkers & StrollersComplimentary wheelchair, walker and stroller rental available on a first-come, first-served basis. Photo Identification required.
Lost & FoundLost or found an item during your visit? Be sure to contact our Guest Services Kiosk.
Found items are kept for a minimum period of 30 days. Unclaimed items are donated wherever possible to suitable charitable partners
First AidA first aid kit is available at the kiosk for our guests.
Shopper ConveniencesBank Machines*
- 1 ATM located in the Guest Services Building
- 1 ATM located in the Eatery
- Complimentary bottle warming, and stroller rental at the Guest Services kiosk
- 2 family washrooms (located near Marshalls & inside The Eatery)
- Nursing room located in the ladies washroom in The Eatery
Our security team is onsite 24 hours a day, providing: Exterior Mobile Patrol, Customer Vehicle Assistance, Crime Prevention and Intervention, and Emergency Medical Assistance. Contact Security through our Guest Services kiosk, directly at 905-246-5216 or by email at [email protected].