WE’RE HERE TO HELP!
Services available at Guest Services Kiosk
- Mall Information
- Outlet Collection Gift Cards
- Tourism Information
- Complimentary Wheelchairs, Walkers & Strollers
- Lost & Found
- First Aid
- Bottle Warming
- Photocopy & Fax*
- Free Wifi – Simply connect to OC Niagara during your visit.
- Auto Aid: SOS Towing gives complimentary Assistance with things such as a battery boost, locked keys, etc.
Wheelchairs, Walkers & StrollersComplimentary wheelchairs, walkers and strollers are available on a first-come, first-served basis. Photo Identification required.
Lost & FoundLost or found an item during your visit? Be sure to contact our Guest Services Kiosk.
Found items are kept for a minimum period of 30 days. Unclaimed items are donated wherever possible to suitable charitable partners
First AidA first aid kit is available at the kiosk for our guests.
Shopper ConveniencesNiagara-on-the-Lake Chamber of Commerce Visitor Information
Outlet Collection at Niagara is pleased to partner with the Niagara-on-the-Lake Chamber of Commerce to provide visitor information to shoppers including:
- Information Services
- Accommodation Booking
- Wine Packages
- And Much More!
- 1 ATM located in the Guest Services Building
- 1 ATM located in the Eatery
- Complimentary bottle warming, and strollers at the Guest Services kiosk
- 2 family washrooms (located near Marshalls & inside The Eatery)
- Nursing room located in the ladies washroom in The Eatery
Our security team is onsite 24 hours a day, providing: Exterior Mobile Patrol, Customer Vehicle Assistance, Crime Prevention and Intervention, and Emergency Medical Assistance. Contact Security through our Guest Services kiosk, directly at 905-246-5216 or by email at [email protected].